Coaching & Training Service Agreement & Waiver
I. GENERAL GUIDELINES
A. All monthly training memberships are to be paid in full on a monthly (every 4 weeks) cycle. Flex training memberships are paid in full in advance and must be used within 3 months of the date of purchase.
B. For best results, we support training at least 2-3 times per week to increase the probability of successfully achieving your goals. For weight loss goals it is imperative to address your nutrition habits as much as your exercise habits.
C. We ask that you are punctual for your session, in your proper workout attire, and ready to workout. This courtesy is appreciated to help keep sessions from overlapping. If you are late for your session, we will not be able to extend your session time. We can only guarantee the scheduled time.
D. For the purposes of this agreement, a month is considered a 4-week cycle.
E. Communication with your Coach/Trainer will occur via email, text, phone, and in-app messaging.
II. TRAINING COMMITMENT AND ROLL-OVER SESSIONS
A. Monthly training memberships (with the exclusion of any special or all access memberships) allow for up to 2 rollover sessions/month and up to a balance of 4 rollover sessions at any given time. We encourage you to schedule rollovers sessions as soon as possible to avoid losing sessions beyond the 4 balance limit. Roll-over sessions are only valid for the duration of your training membership agreement. When your monthly plan expires, and you do not intend to repurchase, any unused sessions will not roll-over and no refunds will be given.
B. Flex training membership sessions must be used within 3 months of purchase.
III. APPOINTMENT CANCELLATION
A. Previously booked or scheduled sessions must be canceled a minimum of 24 hours before your scheduled session to avoid being charged. In the event of a late cancellation or no-show you will be charged for that session.
IV. REFUNDS
A. Plans are non-refundable. Any case of a full or partial refund will only be given consideration in extenuating circumstances such as a debilitating injury, surgery, or life changing circumstances.
Waiver
I, have enrolled in a program of strenuous physical activity including, but not limited to resistance training, strength and conditioning, and performance enhancement solutions offered by High Performance Sports and Training Solutions LLC, I hereby affirm that I am in good physical condition and do not suffer from any disability which will prevent or limit my participation in this exercise program.
In consideration of my participation in services provide by High Performance Sports and Training Solutions LLC, I, for myself, my heirs and assigns, hereby release High Performance Sports and Training Solutions LLC, from claims, demands and causes of action arising from my participation in all services. I voluntarily assume all risks of injury, including death, however caused during or after my participation in services provided by High Performance Sports and Training Solutions LLC. I hereby affirm that I have read and fully understand the above.